Shindig Help is available throughout the application. Clicking on the Help button on the right hand end of the main menu will take you to Help pages related to where you are in the Shindig site. Or you can use the Help Menu above to move away the pages within the Help Centre.
All sections are formatted for printing - just hit the print icon in the top right of the page.
If you can't find what you're looking for in Help, email us for assistance at - we'll get back to you within 24 hours (Mon-Fri Australian time).
Help Sections
Business Tips - Keep checking back to this section, even if you've become a regular Shindig user. Here we often ideas for your business and how Shindig can help you implement them
Video Demonstrations - The quickest way to learn the basics - audio vidual demos of the key functions
What's so great about Shindig? - You might call it advertising propoganda - but these are the things that we like about Shindig. Send in your comments too!
FAQs - answers to some of the most commonly asked questions about Shindig
Getting Started - The step by step guide to setting up Shindig, including adding staff and changing your menu options
Contacts - Detailed step-by-step guides on how to import and add contacts and companies, and how to build lists that can be used for email campaigns. The section also tells you how to use the "360 window" the nifty single view of all data relating to a contact, including email, sales, bookings and more.
Email - How to send and receive email, as well as building email campaigns for sending email messages to multiple people at the same time
Bookings - This section guides you through setting up calendars for you and your staff, including marketing staff and resource availability. It tells you how to create meetings and book appointments for customers. See how to attach pre-defined services to an appointment, and allocate appointments to staff members.
Actions - Here you are guided through Shindig's "tasks" and "phone calls" section. Learn how to create a "to do" item, assign it to a staff member, and track its progress. Plus, how to log inbound and outbound phone calls which, together with email, can build a full history of communications with any contact, viewable through the ""360 window".
Products - Learn how to build a product catalogue, listing everything you want to sell. If you want you can split them into categories, each category having a different set of criteria which can be used to determine how your product lists are displayed and ordered. Find out too about Shindig's powerful order management capability - so you can keep track of who ordered what, and how that order is progressing.